Westons Property & Co.* ABN 70 610 006 123 and its related bodies corporate (we, our, us) is
committed to complying with its obligations under the Privacy Act 1988 (Cth) (the Act).
The Act allows personal information to be collected, used and disclosed for the purposes for
which it was collected in accordance with the Act.
This Privacy Policy only applies to the extent we collect, use and disclose personal information
in connection with this website.
We also have a privacy policy which details our policy in connection with our real estate
agency business. A copy of this privacy policy can be accessed at https://drive.google.com/file/d/1b7HS_wU5KmsrF1k0nkqw1j9Ql18leRl7/view?usp=drive_link
This Privacy Policy may be revised, updated or replaced from time to time and we may
subsequently notify users of any changes to it by posting the revised, updated or replaced
Privacy Policy on this website. Any changes to it take effect on the date on which the revised,
updated or replaced Privacy Policy is posted to this website.
What is your personal information?
When used in this privacy policy, the term “personal information” has the meaning given to it
in the Privacy Act 1998 (Cth). In general terms, it is any information that can be used to
personally identify you. This may include your name, address, telephone number, email
address and profession or occupation. If the information we collect personally identifies you,
or you are reasonably identifiable from it, the information will be considered personal
information.
What personal information do we collect and hold?
We may collect your name, mailing or street address, email address, telephone number,
facsimile number, age or birth date, profession, occupation or job title and any additional
information relating to you that you provide to us directly through our websites or indirectly
through use of our websites or online presence, through our representatives or otherwise and
information you provide to us through our service centre, customer surveys or visits by our
representatives from time to time.
We may also collect some information that is not personal information because it does not
identify you or anyone else. For example, we may collect anonymous answers to surveys or
aggregated information about how users use our website.
How do we collect your personal information?
We collect your personal information directly from you unless it is unreasonable or
impracticable to do so. When collecting personal information from you, we may collect in
ways including:
- through your access and use of our website;
- by telephone, letter, fax or email;
- during conversations between you and our representatives;
- by contracting with us or completing application forms;
- by entering competitions, promotions or requesting information or material from us; or
- completing surveys, providing feedback or complaining to us.
- We may also collect personal information from third parties including:
- from third party companies such as credit reporting agencies, law enforcement agencies and
- government entities;
- your representatives (lawyers, accountants and financial advisers);
- your employer; or
- publicly available sources of information or any other organisations where you have given your consent.
Cookies
When you access our website, we may send a “cookie” (which is a small summary file
containing a unique ID number) to your computer. This enables us to recognise your
computer. It also enables us to keep track of your activity on our website for a period of time.
We also use cookies to measure traffic patterns, to determine which areas of our website
have been visited and to measure transaction patterns in the aggregate. We use this to
research our users’ habits so that we can improve our online products and services. Our
cookies do not collect personal information. If you do not wish to receive cookies, you can set
your browser so that your computer does not accept them.
We may log IP addresses (that is, the electronic addresses of computers connected to the
internet) to analyse trends, administer the website and track users movements.
Any other information supplied to us (for example, if a user sends an email or enters any
personal information into our website) is treated in accordance with this Privacy Policy.
What happens if we can’t collect your personal information?
If you do not provide us with the personal information described above, some or all of the
following may happen:
we may not be able to provide the requested products or services to you, either to the same
standard or at all;
we may not be able to provide you with information about products and services that you
may want, including information about discounts, sales or special promotions; or
we may be unable to tailor the content of our websites to your preferences and your
experience of our websites may not be as enjoyable or useful.
For what purposes do we collect, hold, use and disclose your personal information?
We collect personal information about you so that we can perform our business activities and
functions and to provide the best possible quality of customer service.
We collect, hold, use and disclose your personal information for the following purposes:
to provide products and services to you and to send communications requested by you;
to answer enquiries and provide information or advice about existing and new products or
services;
to provide you with access to protected areas of our website;
to assess the performance of the website and to improve the operation of the website;
to conduct business processing functions including providing personal information to our
company and its related bodies corporate, our related bodies corporate, and contractors,
service providers or other third parties;
for the administrative, marketing (including direct marketing), planning, product or service
development, quality control, survey and research purposes of our company and its related
bodies corporate, our related bodies corporate, and contractors or service providers;
to provide your updated personal information to our company and its related bodies
corporate, our related bodies corporate, and contractors or service providers;
to update our records and keep your contact details up to date;
to process and respond to any complaint made by you; and
to comply with any law, rule, regulation, lawful and binding determination, decision or
direction of a regulator, or in co-operation with any governmental authority of any country (or
political sub-division of a country).
To whom may we disclose your information?
We may disclose your personal information to:
our employees, our related bodies corporate, our company and its related bodies corporate,
contractors and service providers for the purposes of operation of our website or our business,
fulfilling requests by you, and to otherwise provide products and services to you including,
without limitation, web hosting providers, IT systems administrators, mailing houses, couriers,
payment processors, data entry service providers, electronic network administrators, debt
collectors, and professional advisors such as accountants, solicitors, business advisors and
consultants;
suppliers and other third parties with whom we have commercial relationships, for business,
marketing, and related purposes; and
any organisation for any authorised purpose with your express consent.
We may combine or share any information that we collect from you with information
collected by any of our related bodies corporate (within Australia).
Direct marketing materials
We may send you direct marketing communications and information about our products and
services that we consider may be of interest to you. These communications may be sent in
various forms, including mail, SMS, fax and email, in accordance with applicable marketing
laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of
communication, we will endeavour to use that method whenever practical to do so. In
addition, at any time you may opt-out of receiving marketing communications from us by
contacting us (see the details on this website) or by using opt-out facilities provided in the
marketing communications and we will then ensure that your name is removed from our
mailing list.
We may provide your personal information to our company for the purposes of direct
marketing.
How can you access and correct your personal information?
You may request access to any personal information we hold about you at any time by
contacting us (see the details on this website). Where we hold information that you are
entitled to access, we will try to provide you with suitable means of accessing it (for example,
by mailing or emailing it to you). We may charge you a fee to cover our administrative and
other reasonable costs in providing the information to you and, if so, the fees will be displayed
on our website. We will not charge for simply making the request and will not charge for
making any corrections to your personal information.
There may be instances where we cannot grant you access to the personal information we
hold. For example, we may need to refuse access if granting access would interfere with the
privacy of others or if it would result in a breach of confidentiality. If that happens, we will give
you written reasons for any refusal.
If you believe that personal information we hold about you is incorrect, incomplete or
inaccurate, then you may request us to amend it. We will consider if the information requires
amendment, and if necessary, amend.
What is the process for complaining about a breach of privacy?
If you believe that your privacy has been breached, please contact us using the contact
information below and provide details of the incident so that we can investigate. Our
procedure for investigating and dealing with privacy breaches is set out in our current
complaints handling procedures.
Do we disclose your personal information to anyone outside Australia?
We do not disclose personal information overseas. We may use cloud storage and IT servers
that may be located overseas to store the personal information we hold. As electronic or
networked storage can be accessed from various countries through an internet connection it
is not always practical to know in which country information about an individual may be held.
Anonymity and pseudonyms
General users of the website do not need to disclose their identity to us in order to use this
website. This website does not, therefore, collect personal information about people who
generally access it except in the circumstances described above. Please note that we may
not be able to provide you with some or all of our services if you are anonymous or use a
pseudonym.
Security
As our website is linked to the internet, and the internet is inherently insecure, we cannot
provide any assurance regarding the security of transmission of information you communicate
to us online. We also cannot guarantee that the information you supply will not be
intercepted while being transmitted over the internet. Accordingly, any personal information
or other information which you transmit to us online is transmitted at your own risk.
Links
Our website may contain links to other websites operated by third parties. We make no
representations or warranties in relation to the privacy practices of any third party website and
we are not responsible for the privacy policies or the content of any third party website. Third
party websites are responsible for informing you about their own privacy practices.
Accessing your Personal Information
Users of the website whose information we either collect, use or disclose have the
right to request access to any personal information held by us which relates to them, unless we
are permitted to withhold that information. We may charge a reasonable fee where access
to personal information is provided. Any requests for access to a user’s personal information
should be made in writing to the Privacy Officer (details specified below). The user also has
the right to request the correction of any personal information which relates to them that is
inaccurate, incomplete, irrelevant, misleading or out-of-date. If the user requires any further
information about our management of personal information or has any bqueries or
complaints, they should contact:
The Privacy Officer
Shop 2, 13 Rebecca Pde, Winston Hills NSW 2153
Tel: (02) 9620 5885
Email: reception@westonspropertyco.com.au
Contacting us
If you have any questions about this privacy policy, any concerns or feedback regarding the
treatment of your privacy, please use the contact link on our website.
Changes to our privacy policy
We may change this privacy policy from time to time. Any updated versions of this privacy
policy will be posted on our website. This privacy policy was last updated on 15 Dec 2025.
Acceptance of this Privacy Policy
By using this website, accessing any of our products, services or features, the user
acknowledges that it has read, understands and accepts this Privacy Policy and the
permissions to collect, use and disclose personal information, and the user authorises us to
collect, use and disclose, in accordance with the Act, their personal information for the
purposes specified in this Privacy Policy.